Shipping & Returns Info
Q: What is UppaCrick Farm?
A: UppaCrick Farm is a family-owned business that produces high-quality, natural skincare and hair care products, as well as unique handmade crafts! We are dedicated to providing our customers with products that are not only effective but also affordable.
Q: What ingredients do you use in your products?
A: We use only natural ingredients in our products, many of which are sourced from our own farm. Some of our ingredients include herbs like calendula and lavender, as well as cold pressed oils and high quality butters/oils.
Q: How can I leave a review for UppaCrick Farm?
A: We take pride in our products and want our customers to be excited about their purchases. If you would like to leave a review, please visit our website and click on the 'Leave a Review' button on the product page.
Shipping & Return/Refund Info
UppaCrick Farm takes immense pride in producing high-quality natural products. To ensure the quality of our products, we conduct rigorous checks at various stages of production. We understand that, on rare occasions, you may not be satisfied with a product. For your peace of mind, we have implemented easy shipping, return, and refund policies. We want our customers to feel confident that they are receiving products that meet their needs as well as their expectations.
Shipping Info
The time we need to prepare an order for shipping varies as we are a small business. Some items we prepare on demand to ensure the freshest products possible for you.
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Estimated shipping times are 3-5 business days (depending on the item being prepared and shipped) but allow up to 2 weeks depending on how backed up our orders can get for us to fulfill your request.
We do our best to meet the shipping estimate but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Returns/refunds
Returns & exchanges are accepted within 30 days of purchase.
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Buyers are responsible for return shipping costs. If the item is not returned in it's original condition, the buyer is responsible for any loss in value.
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If there is an issue or damage to the product on arrival, please contact us at info@uppacrickfarm.com with pictures and description of the problem. We will be happy to replace and/or correct the problem.
Disclaimers
We are not doctors, scientists or specialists.
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Please consult your physician for personalized medical advice. Always seek the advice of a physician or other qualified healthcare provider.
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The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease.
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In accordance with the FTC guidelines concerning use of endorsements and testimonials in advertising, please be aware of the following:
Testimonials appearing on this site are collected or recorded via survey text submission, email text, or interview. They are individual experiences, reflecting real life experiences of those that have used our products. However, they are individual results and results may vary. We do not claim that they are typical results that patients will generally achieve. The testimonials are not necessarily representative of all of those who will use our products.​
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Our Gratitude
At UppaCrick Farm, we take pride in offering natural & wholesome products. We greatly appreciate our customers for putting their trust in us and enabling us to continue our mission. We understand that building long-lasting relationships with our customers is the key to our success, and we value each and every one of them!